Lake Norman Chrysler Jeep Dodge

As the end of your term approaches, Lake Norman Chrysler Jeep Dodge would like to thank you for your business. We hope we've made your leasing experience a pleasant one. As a leader in automotive leasing, we know that when it comes to returning your vehicle, the easier the better. That's why we created this simple guide. It's designed to provide peace of mind by helping you inspect your vehicle prior to turn-in and giving you an overview of the return process at the dealership.

 

REVIEWING YOUR END-OF-TERM OPTIONS

 

VEHICLE TURN-IN INFORMATION
Starting with the vehicle turn-in process, Lake Norman Chrysler Jeep Dodge wants to help make your move from one Chrysler, Jeep® or Dodge vehicle to the next as easy as possible. We've included helpful tips on your end-of-term options, as well as your vehicle turn-in.

 

End-of-Term Options
When your current lease or contract expires, you can choose from the following options:

• Turn in your vehicle, pay any final charges, and lease or purchase another Chrysler, Jeep or Dodge vehicle.
  
• Arrange for an extension of your lease (directly with Chrysler Financial).
  
• Pay off your vehicle or finance the predetermined purchase.
  
• Turn in your vehicle and pay any final charges.
  

Prior to vehicle turn-in, you may wish to perform a pre-inspection to find out in advance if your vehicle will pass the final inspection. You are invited to come in to Lake Norman Chrysler Jeep Dodge for a pre-inspection or you can perform this pre-inspection on your own. While you are not responsible for "normal wear and tear," such as minor dings, scratches or lightly soiled upholstery, you may be responsible for "excess wear and tear."

 

If you determine repairs are necessary, you may want to make an appointment to have your vehicle evaluated at our dealership. Repairs must be completed prior to turn-in to avoid any additional charges. Some repairs could be covered under warranty or insurance, which can result in significant savings. We also have a full-service collision center that can repair any exterior damage to your vehicle.

 

 

OTHER CHARGEABLE ITEMS:

• All cracks or holes are chargeable regardless of size; scratches, chips or etchings are not chargeable.
• All stars are chargeable (a star is a crack with one or more legs).
• Note: The original vehicle identification plate must be visible through the windshield. There must not be any obstructions, e.g. crack, chip, decal, etc. Windshield replacements are often covered by insurance. Ask your agent.
• Tires that are mismatched, incorrectly sized or have sidewall damage/exposed cords are chargeable. Wheels that are mismatched, cracked or broken are chargeable.
• All holes, gouges and tears in the exterior of the vehicles are chargeable, regardless of size.
• Missing or damaged parts and accessories, including CD/DVD system, navigation system, system disks, etc. are chargeable.
• All electrical, mechanical, frame and water damage.
• Any damage that makes the vehicles unsafe or unlawful.
• All wear, scuffs or stains are not chargeable, regardless of size.
• All cuts, tears, holes or burns are chargeable, regardless of size.
• Missing seats or headrests are chargeable.

Finally, when you are ready to return your leased vehicle, please call us to schedule an appointment at 704-896-3800 or email our leasing managers Nathan York or Randy Lorelike directly at the addresses listed below.